No matter your industry or size, technology has become the backbone of business operations. From the local coffee shop that relies on a point-of-sale (POS) system to process payments, to the mid-sized manufacturing company utilizing sophisticated software for inventory management, technology is integral to the smooth functioning of small and medium-sized businesses (SMBs). However, when IT outages or IT downtime … Read More
Business computers: The pros and cons for your company
Regardless of whether you’re a lean startup or a massive enterprise corporation, you can’t get very far without computers (I know, pretty obvious by this point). And while we all know how critical computers are for modern operational efficiency and productivity, I still get a ton of questions from our various clients and partners about whether they should outfit their … Read More
IT budgets grow despite economic uncertainty
For years — maybe decades — management viewed IT as primarily a cost center. A necessary evil, at an often heavy expense, to enable the rest of the company to simply function. Given that prevalent mindset, most business leaders strove to keep IT budgets down as much as possible. The thinking went that if it wasn’t actively improving sales or … Read More
The stages of vulnerability management
Cybersecurity and organizational preparedness have never been more important than they are right now. Both will become more important with every passing week. More advanced, more pervasive and more destructive cyber threats crop up every single day, and your vulnerability management plan has to be up to snuff to keep your company and its clients safe. But where do you … Read More
IT management vs cybersecurity
IT management and cybersecurity go hand in hand. There are few companies in 2022 that can be successful without high-level performance on both fronts. For most small and medium-sized businesses, these may not even be treated as separate functions or departments, but rather lumped together into the “technology” bucket (which isn’t exactly wrong, either). But, there are important distinctions between … Read More
How to manage security threats in the new WFH normal
Work from home (WFH) has moved from a side effect of covid mitigation necessity to the new working normal for a lot of high-profile companies (Twitter, Facebook, etc.). Obviously not every company in the country can or wants to go full-time WFH, nor should they. But, some version of increased flexibility and/or hybrid working arrangements are going to become the … Read More
What the Slack + Salesforce merger shows about the future of work
Covid has revealed and accelerated business life. It reveals cracks in businesses’ foundations or shines a light on underlying strengths. On the flip side, it has most definitely accelerated the transition to the future of work being closer to today than tomorrow. The work-from-anywhere, communicate in whatever way you want future is now today. Zoom is now part of the … Read More
Why you can’t afford to follow the ‘break-fix’ model of IT solutions anymore
For decades, the primary working relationship between a business and IT looked one of two ways. In the first model, businesses may have had a person on staff tasked with keeping all the IT up and running (or in the case of large organizations, this might be a small department). Or, companies basically DIY’ed it, then called an IT servicing … Read More
Is the future of work WFH?
Work from home (WFH) has been a desirable perk offered by certain white-collar companies for years. Employees have pined for an increase in flexibility to their working situation for even longer, and WFH is the perfect embodiment of that. But for too long, WFH policies were relatively scant across corporate America. Managers didn’t trust workers not to faff around and … Read More
Has CoVid proven asynchronous video messaging is enterprise ready?
CoVid-19 has upended, well, pretty much everything. There’s a decade’s worth of reading on all the ways it has impacted our lives, both large and small; there will be more to come. That said, not everything it has revealed or impacted is necessarily bad — those favoring flexible working arrangements now have ample evidence it really can be done at … Read More
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