The Managed IT Process


Our Technology Initiative Lifecycle process consists of five distinct phases. The result is a Technology Roadmap and accompanying reports with the information you need to make intelligent and strategic decisions about the future of your business.

1. ENVISION

Business Leaders develop direction for the company

Changes in Business Process
New Product Launches
Client Relations Goals
Recruiting Practices
Go-to Market Strategy


2. PLAN

Leverage matches goals and budget with solutions

CRMs and ERPs for management
Inventory Tracking Systems
Marketing Software
Website tracking
Enhanced Security Protocols

3. IMPLEMENT

Implementation is broken down into levels

Initiatives in the Technology Roadmap
Objectives in each Initiative
Project Plans for each Objective
Timelines, costs and returns for every step along the way


4. MEASURE

Success is gauged on pre-defined metrics

Product Costs
Labor Costs
Opportunity Costs
Expected Returns
Estimated Time for Return
Actual Returns over Time

5. REPORT

Results are reported across multiple platforms

Quarterly Business Review
Project Review Meetings
Automated Report System
On-Demand Portal Reports


Timing Is Everything

Common Client Implementation Timeline


First 30 Days

  • Standardized Best-Practice Infrastructure
  • Network Diagram & License Management
  • Executive Summary IT Performance Report
  • Measurable Support System (24×7)
  • Enterprise-Level Security Policies

At 90 Days

  • Stable and Scalable IT Systems
  • 93% Reduction in IT Issues
  • 99% Server & Application Uptime
  • IT Performance Reviews

In 9 Months

  • “Anywhere Access” to All Systems
  • 99% IT Infrastructure Efficiency
  • Technology Roadmap (TRM) Goal Reviews
  • Complete Disaster Survivability

Local Service from An English-Speaking American


INDUSTRIES WE SERVE

Agriculture
Architecture / Engineering
Communications
Construction / Development
Consulting
CPAs
Distribution
Education
Entertainment
Financial

Government
Healthcare
Information Technology
Insurance
Legal
Manufacturing
Marketing / PR
Media
Non-Profit
Oil & Gas

Printing
Real Estate
Recruiting
Retail
Software Development
Sports
Telecommunications
The Arts
Transportation
Utilities

What We Do

We believe that our clients should expect their technology to enhance their ability in the workplace, not hinder it. We strive to provide the kind of service you would be proud to talk about.


Learn About Our Services

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At the end of the day, our plans come down to one simple thing: how much time do we need to bring long-term success to your business. Our pricing is honest and straightforward.


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