The Quantum Process


Our process uses Five Service Delivery Areas to guarantee measurably superior results with your business technology. Each area has a specific role to play in your technology success.

IT Manager

Your day to day Tactical IT Management Resource

Technology Alignment
Frequent Site Visits
Workflow Integration
Compliance Measurement
Proactive Resolution
Employee Training


CIO

Your Strategic guide for Business Technology

Technology Roadmap
Strategic Guidance
Business Impact Measurement
Performance Reporting
Budget Planning
Risk Identification

Professional Services

Specialized group focused on new IT initiatives

Implement new Technology
Project Planning
Office Relocations
Upgrades and Updates
Training & Orientation


Support Services

Reactive support people for immediate help

Remote Helpdesk
On-site Service
How-to Questions
Alerts Management
After Hours Support
Proactive Communication

Centralized Services

24 hour monitoring service built to resolve issues proactively

Infrastructure Monitoring
Patch Management
Anti-virus/Anti-Malware
Backup Systems
Cloud Services


Timing Is Everything

Common Client Implementation Timeline


First 30 Days

  • Standardized Best-Practice Infrastructure
  • Network Diagram & License Management
  • Executive Summary IT Performance Report
  • Measurable Support System (24×7)
  • Enterprise-Level Security Policies

At 90 Days

  • Stable and Scalable IT Systems
  • 93% Reduction in IT Issues
  • 99% Server & Application Uptime
  • IT Performance Reviews

In 9 Months

  • “Anywhere Access” to All Systems
  • 99% IT Infrastructure Efficiency
  • Technology Roadmap (TRM) Goal Reviews
  • Complete Disaster Survivability

Local Service from An English-Speaking American


INDUSTRIES WE SERVE

Agriculture
Architecture / Engineering
Communications
Construction / Development
Consulting
CPAs
Distribution
Education
Entertainment
Financial

Government
Healthcare
Information Technology
Insurance
Legal
Manufacturing
Marketing / PR
Media
Non-Profit
Oil & Gas

Printing
Real Estate
Recruiting
Retail
Software Development
Sports
Telecommunications
The Arts
Transportation
Utilities

What We Do

We believe that our clients should expect their technology to enhance their ability in the workplace, not hinder it. We strive to provide the kind of service you would be proud to talk about.


Learn About Our Services

Get Pricing


At the end of the day, our plans come down to one simple thing: how much time do we need to bring long-term success to your business. Our pricing is honest and straightforward.


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