Intel Announces Major Security Breach

Intel Security Breach

You’ve probably seen or heard about the massive security vulnerability Intel announced last week.  This recent acknowledgement has the potential to dwarf the WannaCry attacks from 2017 when you consider the combined impact of attacks and performance loss. Intel Security Breach The vulnerability is at the heart of the processor architecture.  This issue applies to the last 20+ years of processors … Read More

Leverage and Lindstrom Complete First Full Quarter as Combined Entity

Merger Image

Leverage Technologies has built its services with emphasis on strategic planning, while Lindstrom grew its practice upon a reputation for reliable IT systems and support. The merger has come about based upon a long-standing relationship started in 2010. The new Leverage Technologies will have strengthened capabilities to include on-site IT support, an in-house escalation path for deep technical support, and … Read More

The Cloud is NOT for Everyone

the cloud is not for everyone

The cloud concept has a lot of momentum lately, but it’s not the right solution for everyone.  So what determines if the cloud is right for you?  There are a few key characteristics of your business that will push you towards a cloud implementation.  How far you go is determined by your need for those characteristics.  The important thing to … Read More

Proactive Service vs Reactive Support

proactive service

When we talk with business leaders we often hear about their perception of Proactive Service vs Reactive Support.  Many business have been told that Proactive Support includes things like patch updates, anti-virus checks, computer monitoring, and so on.  While you can consider these items to be proactive in nature, doing them independently doesn’t offer much value to the end result … Read More

Are You Hitting Your Goals?

strategic planning

Straight and simple. Are you hitting your goals? Do you have them written out for the quarter, year, next 3 years? What do they look like? Most importantly, how is technology helping you? Can you answer that last question directly? Most companies can’t. In fact, most companies can’t answer much at all about the impact technology makes on their business. … Read More

Technology Pain Threshold

technology pain threshold

I’m always surprised by the difference in pain thresholds between companies.  One company will put up with all sort of terrible atrocities in their infrastructure and never say a word.  Another company will raise hell the moment a printer doesn’t work.  I suppose this is a matter of culture, but what is that actual impact on the business?  The Emerson-Ponemon … Read More

Is Your Black Box Working?

backup system

I was saddened to hear about the horrific train crash in New Jersey last Thursday.  As a society, we try to prevent accidents, but also know they are inevitable.  We do our best to eliminate the causes of accidents.  To aid that effort we have recording devices in mass transit systems like trains and airplanes.  However, the black box recording … Read More

How Is Any Company Different?

IT Different

I’ve been thinking a lot lately about one question:  What actually makes a company different?  I started to consider this question in reference to my own company, but then I thought about it in a larger sense.  What makes any company different?  It seems that you can rattle off a few attributes that might make a company different, but I … Read More

Staff Time Management

Staff Time Management

We’ve noticed a trend in the past couple of years in our business and with our clients as well.  As a business matures and grows the people in that business must do the same.  The Financial Times points out that Staff Time Management is one of the key differentiators between growing firms and those that stagnate (ref:  https://goo.gl/zu0tX6).   The logistics … Read More

The Leverage Service Experience

Leverage Service Experience

The Leverage Service Experience is unique.  It’s like the feeling you get when you go home for Thanksgiving.  You don’t use it everyday, but when you do it feels comfortable and familiar.  The person you talk to knows who you are and what you like.  They know how you like to be treated and how you want your computer to … Read More