Has CoVid proven asynchronous video messaging is enterprise ready?

asynchronous video messaging

CoVid-19 has upended, well, pretty much everything. There’s a decade’s worth of reading on all the ways it has impacted our lives, both large and small; there will be more to come. That said, not everything it has revealed or impacted is necessarily bad — those favoring flexible working arrangements now have ample evidence it really can be done at … Read More

CoVid-19 phishing scams are on the rise — what to know

phishing

No event in living memory (unless you’re 106 years old) has impacted daily life across the globe as completely and deleteriously as CoVid-19. The coronavirus and its disease have upended every facet of daily life for basically everyone in this country. Every child is home schooled now; every office is at home unless you’re an essential worker (our thoughts, thanks … Read More

Coronavirus stress tests businesses’ digital infrastructures in real time

Coronavirus

First and foremost, we want to extend our sincerest well wishes to the countries, states and cities battling the ravages of the Coronavirus pandemic. The health and safety of our fellow humans is the most important thing right now — so heed the advice/directives from CDC and WHO, let’s start keeping some social distance, and for god’s sake, wash your … Read More

How OpenDXL Ontology could change your technology stack

OpenDXL Ontology

One of the most common subjects on this blog is cybersecurity. It’s by no means all we do as a managed IT provider; but, when your #1 goal is uninterrupted uptime for your clients, security breaches rank pretty high on the list of things we have to watch out for. It’s also the space within our industry that sees the … Read More

SIM swapping: what you need to know about this growing threat

SIM swapping

If you’re like most Americans, you probably don’t really interact with SIM cards all that much any more. Unless you’re traveling abroad and need to swap a SIM card out to connect to that foreign network, you might not even know where the SIM card is on your iPhone or Android device. But, that simple, tiny piece of plastic could … Read More

Microsoft makes big changes in 2020 — what you need to know

Microsoft

If there’s three things we can count on in life, it’s death, taxes and software updates. Microsoft began 2020 with two such updates, killing off Windows 7 (more or less) while significantly upgrading its web browser ‘Edge.’ We’ll walk you through what both of these mean to you going forward. Windows 7 reaches its end of life Windows 7 was … Read More

Why IT stability is the mother of productivity (and how to get it)

IT Stability

Labor productivity is higher than it has ever been before. This is great news for business owners as well as for retail investors, because it means the American economy is growing overall. Many things contribute to these productivity gains, from better workplace management and collaboration tools to the overarching influx of technology that simplifies tasks, automates repetition, and massively increases … Read More

Multi-factor authentication bypasses increasing, but you should still use it

multi-factor authentication

For years, cyberattacks have been increasing in frequency, scope and sophistication. From multibillion dollar disasters crossing international borders to run-of-the-mill ransomware, enterprises have to be more vigilant than ever to protect their data and their bank accounts from malicious actors. One of the primary lines of defense? Multi-factor authentication (or MFA for short). Going beyond just passwords to unlock sensitive … Read More

7 Best Specialist Solutions IT Support Firms Offer

Dallas IT Services

When you first take over the reins of a new business or are trying to bring your long-standing one up to a modern standard; it can be like learning to walk. Technology is changing at a rapid pace, and a new system without expertise or knowledge to run it can seem like a nearly impossible undertaking. It can feel like … Read More

Top 5 Ways Managed IT Service Plans Can Save Your Business Money

In a competitive business world, every manager or owner has to think outside the square to make savings. Profit margins are getting slimmer by the day, and there’s only so many cuts you can make until you’re operating on a shoestring budget. That’s where a managed IT service plan from a reputable firm can be a gamechanger. It benefits almost … Read More