AI — is it time for your company to add it? In a word, yes

AI for SMBs

AI isn’t just the latest buzzword; it’s a revolutionary tool reshaping how businesses operate (or at least how they ought to be). Yes, ChatGPT and Gemini (and all the others) are all over the news, but it’s not just a media story… it’s a new frontier for commerce. And if you’re on the leading edge of that frontier, there are … Read More

The ransomware state of the union


From January through March of this year, Sophos, a cybersecurity-as-a-service provider that specializes in managed detection and response, commissioned an extensive survey of IT and technology leaders to find out what’s really going on inside organizations with regards to cybersecurity (and specifically ransomware). The report for 2023 revealed some shocking findings we thought worth breaking down for our audience and … Read More

SiegedSec hacks city of Fort Worth — what to know


For businesses of all shapes and sizes, the security of your digital infrastructure is increasingly a critical priority. The recent cyberattack on the city of Fort Worth, carried out by the hacktivist group SiegedSec, underscores the pressing need for businesses to redouble their cybersecurity measures. So, what do we know about the attack, what can we learn from it, and … Read More

Dallas ransomware attack: A wake-up call for cybersecurity

Dallas Ransomware

Dallas, our home and one of the busiest cities in America, is still grappling with a ransomware attack that occurred earlier this month. The Dallas ransomware attack forced our municipal court system to shut down — no court hearings, trials or jury duty, no ability to accept payments for tickets, etc. etc. This is obviously not the first time a … Read More

LastPass breach, part II — what you need to know


The LastPass breach was a pretty stunning turn of events for a company on the cutting edge of cybersecurity best practices. It proves that regardless of how sophisticated or careful a company is, with enough time and motivation, talented hackers can breach some parts of said system. Here’s what happened, and what you can learn from the breach. Incident 1 … Read More

Microsoft debuts New Commerce Experience, changes to 365

New Commerce Experience

The various Microsoft 365 offerings are the backbone of many enterprises. A huge percentage of our clients and partners rely on some combination of Microsoft 365, Office 365, Dynamics 365 and Power Platform subscriptions. To that end, Microsoft has recently changed how these products are purchased and how they’re priced. The company is calling this the “New Commerce Experience” (NCE), … Read More

Top 5 Ways Managed IT Service Plans Can Save Your Business Money

In a competitive business world, every manager or owner has to think outside the square to make savings. Profit margins are getting slimmer by the day, and there’s only so many cuts you can make until you’re operating on a shoestring budget. That’s where a managed IT service plan from a reputable firm can be a gamechanger. It benefits almost … Read More

How to Fire Your IT Company

Have you ever broken up with your IT company?  The process can be messy.  In a perfect world you get your passwords without issue.  Your backups are provided on the exact day you ask for them.  All services are retained under your company name and your former IT provider is removed as an authorized contact.  But the world isn’t perfect. … Read More

How to Prepare for BYOD

As a managed services provider, we get a lot of questions about how to prepare for BYOD.  Clients are worried about the liabilities associated with employees bringing their own devices (phones, tablets, laptops, etc) into the workplace.  Some companies have external restrictions that make this unviable, but most can do it with a few simple tips.   4 Tips on … Read More