The Cloud is NOT for Everyone

The cloud concept has a lot of momentum lately, but it’s not the right solution for everyone.  So what determines if the cloud is right for you?  There are a few key characteristics of your business that will push you towards a cloud implementation.  How far you go is determined by your need for those characteristics.  The important thing to … Read More

Proactive Service vs Reactive Support

When we talk with business leaders we often hear about their perception of Proactive Service vs Reactive Support.  Many business have been told that Proactive Support includes things like patch updates, anti-virus checks, computer monitoring, and so on.  While you can consider these items to be proactive in nature, doing them independently doesn’t offer much value to the end result … Read More

Staff Time Management

We’ve noticed a trend in the past couple of years in our business and with our clients as well.  As a business matures and grows the people in that business must do the same.  The Financial Times points out that Staff Time Management is one of the key differentiators between growing firms and those that stagnate (ref:  https://goo.gl/zu0tX6).   The logistics … Read More

The Leverage Service Experience

The Leverage Service Experience is unique.  It’s like the feeling you get when you go home for Thanksgiving.  You don’t use it everyday, but when you do it feels comfortable and familiar.  The person you talk to knows who you are and what you like.  They know how you like to be treated and how you want your computer to … Read More

Find Employees that Fit

Leverage is in a service industry, and service is provided by people.  So the most important ingredient for our service recipe is the people that provide the service.  We can have the best technology and the best processes with the best plans, but if we don’t have great people then none of it matters.  People are the glue that holds … Read More

9.5 Remote Worker Requirements

More people than ever are working away from the office.  The modern employee expects the ability to perform her entire list of job duties from anywhere.  As an employer, it’s a competitive advantage in your market for acquiring business and top talent.  As with any new technology it comes with some risks.  You must account for the security requirements first … Read More

How to Fire Your IT Company

Have you ever broken up with your IT company?  The process can be messy.  In a perfect world you get your passwords without issue.  Your backups are provided on the exact day you ask for them.  All services are retained under your company name and your former IT provider is removed as an authorized contact.  But the world isn’t perfect. … Read More

Discover the Value of Outsourced IT

Why Outsourced IT? Your days are filled with making decisions that will guide your business into the future. It is easy to put your IT needs on the back burner, but that will lead to days spent putting out IT fires rather than focusing on your growth. In the 21st century technology is at the center of any business. Your … Read More