Intel Announces Major Security Breach

You’ve probably seen or heard about the massive security vulnerability Intel announced last week.  This recent acknowledgement has the potential to dwarf the WannaCry attacks from 2017 when you consider the combined impact of attacks and performance loss. Intel Security Breach The vulnerability is at the heart of the processor architecture.  This issue applies to the last 20+ years of processors … Read More

Technology Pain Threshold

I’m always surprised by the difference in pain thresholds between companies.  One company will put up with all sort of terrible atrocities in their infrastructure and never say a word.  Another company will raise hell the moment a printer doesn’t work.  I suppose this is a matter of culture, but what is that actual impact on the business?  The Emerson-Ponemon … Read More

The Leverage Service Experience

The Leverage Service Experience is unique.  It’s like the feeling you get when you go home for Thanksgiving.  You don’t use it everyday, but when you do it feels comfortable and familiar.  The person you talk to knows who you are and what you like.  They know how you like to be treated and how you want your computer to … Read More

Find Employees that Fit

Leverage is in a service industry, and service is provided by people.  So the most important ingredient for our service recipe is the people that provide the service.  We can have the best technology and the best processes with the best plans, but if we don’t have great people then none of it matters.  People are the glue that holds … Read More

9.5 Remote Worker Requirements

More people than ever are working away from the office.  The modern employee expects the ability to perform her entire list of job duties from anywhere.  As an employer, it’s a competitive advantage in your market for acquiring business and top talent.  As with any new technology it comes with some risks.  You must account for the security requirements first … Read More

How to Fire Your IT Company

Have you ever broken up with your IT company?  The process can be messy.  In a perfect world you get your passwords without issue.  Your backups are provided on the exact day you ask for them.  All services are retained under your company name and your former IT provider is removed as an authorized contact.  But the world isn’t perfect. … Read More

Discover the Value of Outsourced IT

Why Outsourced IT? Your days are filled with making decisions that will guide your business into the future. It is easy to put your IT needs on the back burner, but that will lead to days spent putting out IT fires rather than focusing on your growth. In the 21st century technology is at the center of any business. Your … Read More

Should you be working with an IT Managed Service Provider?

Why an IT Managed Service Provider adds Value Can an IT Managed Service Provider add value to your Business with or without an Internal IT Department? Absolutely. The “we call the IT guy when we need him” model of IT support is a thing of the past. IT companies that work in, what is referred to as the break/fix model, … Read More