$10 billion lost, a global supply chain crippled, and a miracle mistake: A NotPetya primer — cyberattack of the century

NotPetya Maersk

If it hadn’t been for Somali pirates, Navy Seals or the Tom Hanks movie Captain Phillips, chances are you probably wouldn’t have heard of A.P. Moller–Maersk Group, or ‘Maersk’ for short. It’s one of those companies content to work in the background, unnoticed and unknown, while at the same time fueling the entire world economy. It’s one of the largest intermodal logistics … Read More

The Cloud is NOT for Everyone

The cloud concept has a lot of momentum lately, but it’s not the right solution for everyone.  So what determines if the cloud is right for you?  There are a few key characteristics of your business that will push you towards a cloud implementation.  How far you go is determined by your need for those characteristics.  The important thing to … Read More

Proactive Service vs Reactive Support

When we talk with business leaders we often hear about their perception of Proactive Service vs Reactive Support.  Many business have been told that Proactive Support includes things like patch updates, anti-virus checks, computer monitoring, and so on.  While you can consider these items to be proactive in nature, doing them independently doesn’t offer much value to the end result … Read More

The Leverage Service Experience

The Leverage Service Experience is unique.  It’s like the feeling you get when you go home for Thanksgiving.  You don’t use it everyday, but when you do it feels comfortable and familiar.  The person you talk to knows who you are and what you like.  They know how you like to be treated and how you want your computer to … Read More

How to Fire Your IT Company

Have you ever broken up with your IT company?  The process can be messy.  In a perfect world you get your passwords without issue.  Your backups are provided on the exact day you ask for them.  All services are retained under your company name and your former IT provider is removed as an authorized contact.  But the world isn’t perfect. … Read More

Data Backup Testing

We recently went through a new client acquisition that required us to use backups to install their new server because the old server was in the cloud far away.  The process was pretty painful because the former IT company didn’t have proper backup systems in place.  This made me think of some other issues we’ve encountered with backups for new … Read More

5 Easy Ways To Improve Your Disaster Recovery & Business Continuity Plan

Strong businesses have strong disaster recovery plans. Want to improve your business’s ability to avoid the unexpected? Here are 5 easy tips you can implement today to improve your business’s disaster recovery plan for better business continuity. Read on to learn how our team thinks about business continuity. 5) Avoid Process Driven Disaster Recovery Plans One of the biggest problems with … Read More