The Cloud is NOT for Everyone

The cloud concept has a lot of momentum lately, but it’s not the right solution for everyone.  So what determines if the cloud is right for you?  There are a few key characteristics of your business that will push you towards a cloud implementation.  How far you go is determined by your need for those characteristics.  The important thing to … Read More

Proactive Service vs Reactive Support

When we talk with business leaders we often hear about their perception of Proactive Service vs Reactive Support.  Many business have been told that Proactive Support includes things like patch updates, anti-virus checks, computer monitoring, and so on.  While you can consider these items to be proactive in nature, doing them independently doesn’t offer much value to the end result … Read More

Staff Time Management

We’ve noticed a trend in the past couple of years in our business and with our clients as well.  As a business matures and grows the people in that business must do the same.  The Financial Times points out that Staff Time Management is one of the key differentiators between growing firms and those that stagnate (ref:  https://goo.gl/zu0tX6).   The logistics … Read More

The Leverage Service Experience

The Leverage Service Experience is unique.  It’s like the feeling you get when you go home for Thanksgiving.  You don’t use it everyday, but when you do it feels comfortable and familiar.  The person you talk to knows who you are and what you like.  They know how you like to be treated and how you want your computer to … Read More

9.5 Remote Worker Requirements

More people than ever are working away from the office.  The modern employee expects the ability to perform her entire list of job duties from anywhere.  As an employer, it’s a competitive advantage in your market for acquiring business and top talent.  As with any new technology it comes with some risks.  You must account for the security requirements first … Read More

How to Prepare for BYOD

As a managed services provider, we get a lot of questions about how to prepare for BYOD.  Clients are worried about the liabilities associated with employees bringing their own devices (phones, tablets, laptops, etc) into the workplace.  Some companies have external restrictions that make this unviable, but most can do it with a few simple tips.   4 Tips on … Read More