In our most recent post, I walked you through the promise of the Internet of Things (IoT) from a consumer perspective before relaying a seemingly crazy anecdote about the increasingly creative (and nefarious) ways hackers are using IoT devices as access points to otherwise secure networks safeguarding sensitive data. It’s an important first step — recognizing IoT as the vulnerability … Read More
IoT does some pretty awesome stuff… and opens you up to all kinds of risk
The Internet of Things (IoT) has been on the horizon for years — in some ways, decades even. From fictional depictions as far back as the Jetsons to the promise of a smart home with intuitive tech that not only responds to your every command but can anticipate all your needs, it’s been a tantalizing frontier in consumer electronics for … Read More
The Cloud is NOT for Everyone
The cloud concept has a lot of momentum lately, but it’s not the right solution for everyone. So what determines if the cloud is right for you? There are a few key characteristics of your business that will push you towards a cloud implementation. How far you go is determined by your need for those characteristics. The important thing to … Read More
Proactive Service vs Reactive Support
When we talk with business leaders we often hear about their perception of Proactive Service vs Reactive Support. Many business have been told that Proactive Support includes things like patch updates, anti-virus checks, computer monitoring, and so on. While you can consider these items to be proactive in nature, doing them independently doesn’t offer much value to the end result … Read More
Are You Hitting Your Goals?
Straight and simple. Are you hitting your goals? Do you have them written out for the quarter, year, next 3 years? What do they look like? Most importantly, how is technology helping you? Can you answer that last question directly? Most companies can’t. In fact, most companies can’t answer much at all about the impact technology makes on their business. … Read More
Technology Pain Threshold
I’m always surprised by the difference in pain thresholds between companies. One company will put up with all sort of terrible atrocities in their infrastructure and never say a word. Another company will raise hell the moment a printer doesn’t work. I suppose this is a matter of culture, but what is that actual impact on the business? The Emerson-Ponemon … Read More
How Is Any Company Different?
I’ve been thinking a lot lately about one question: What actually makes a company different? I started to consider this question in reference to my own company, but then I thought about it in a larger sense. What makes any company different? It seems that you can rattle off a few attributes that might make a company different, but I … Read More
Staff Time Management
We’ve noticed a trend in the past couple of years in our business and with our clients as well. As a business matures and grows the people in that business must do the same. The Financial Times points out that Staff Time Management is one of the key differentiators between growing firms and those that stagnate (ref: https://goo.gl/zu0tX6). The logistics … Read More
The Leverage Service Experience
The Leverage Service Experience is unique. It’s like the feeling you get when you go home for Thanksgiving. You don’t use it everyday, but when you do it feels comfortable and familiar. The person you talk to knows who you are and what you like. They know how you like to be treated and how you want your computer to … Read More
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