Staff Time Management

We’ve noticed a trend in the past couple of years in our business and with our clients as well.  As a business matures and grows the people in that business must do the same.  The Financial Times points out that Staff Time Management is one of the key differentiators between growing firms and those that stagnate (ref:  https://goo.gl/zu0tX6).   The logistics … Read More

The Leverage Service Experience

The Leverage Service Experience is unique.  It’s like the feeling you get when you go home for Thanksgiving.  You don’t use it everyday, but when you do it feels comfortable and familiar.  The person you talk to knows who you are and what you like.  They know how you like to be treated and how you want your computer to … Read More

Find Employees that Fit

Leverage is in a service industry, and service is provided by people.  So the most important ingredient for our service recipe is the people that provide the service.  We can have the best technology and the best processes with the best plans, but if we don’t have great people then none of it matters.  People are the glue that holds … Read More

9.5 Remote Worker Requirements

More people than ever are working away from the office.  The modern employee expects the ability to perform her entire list of job duties from anywhere.  As an employer, it’s a competitive advantage in your market for acquiring business and top talent.  As with any new technology it comes with some risks.  You must account for the security requirements first … Read More

How to Fire Your IT Company

Have you ever broken up with your IT company?  The process can be messy.  In a perfect world you get your passwords without issue.  Your backups are provided on the exact day you ask for them.  All services are retained under your company name and your former IT provider is removed as an authorized contact.  But the world isn’t perfect. … Read More

Data Backup Testing

We recently went through a new client acquisition that required us to use backups to install their new server because the old server was in the cloud far away.  The process was pretty painful because the former IT company didn’t have proper backup systems in place.  This made me think of some other issues we’ve encountered with backups for new … Read More

How to Prepare for BYOD

As a managed services provider, we get a lot of questions about how to prepare for BYOD.  Clients are worried about the liabilities associated with employees bringing their own devices (phones, tablets, laptops, etc) into the workplace.  Some companies have external restrictions that make this unviable, but most can do it with a few simple tips.   4 Tips on … Read More

24×7 Circuit Monitoring

Increase business uptime with 24×7 Circuit Monitoring Most businesses need the internet to operate in today’s market. If your business relies on the internet to function then circuit monitoring should be part of your disaster recovery planning to help protect that resource as much as possible. Here’s how we help our clients do that: Monitor the Connection 24×7 Create Service Tickets … Read More

Telecom Clients

Why Choose Leverage for your Telecom Solutions? We work for your company, not the telecom providers. This enables us to negotiate aggressive pricing and put your company’s best interests first. We take a proactive approach to technology. By looking into past strengths and weaknesses we help predict the most reliable and efficient way to handle them in the future. We … Read More

Cloud Applications

The “Cloud” is here to stay. Why are cloud applications becoming so prevalent? Companies around the world are taking advantage of cloud-based applications because it gives them the ability to scale as needed without the capital outlay. It also gives them the stability they want without the massive support staff. Furthermore, these companies gain accessibility from anywhere by the nature … Read More