Why IT stability is the mother of productivity (and how to get it)

IT Stability

Labor productivity is higher than it has ever been before. This is great news for business owners as well as for retail investors, because it means the American economy is growing overall. Many things contribute to these productivity gains, from better workplace management and collaboration tools to the overarching influx of technology that simplifies tasks, automates repetition, and massively increases scale and reach. But, one of the unsung heroes of this productivity explosion? IT stability.

U.S. worker productivity

U.S. worker productivity

Because many of these new technologies are the basis for so much productivity gain, it stands to reason that IT stability is the foundation on which these gains rest. Put another way, if technology is the primary driving factor behind so much of our productivity gains as workers and businesses, then keeping those technologies stable, up and running are prerequisites to any productivity gains being realized. If you can’t use your most useful technological tools when you want or need to use them, then you can’t be all that productive. Without one, you can’t have the other.

While IT stability might sound boring, it’s the bedrock of most modern businesses. And paying it the respect and care it deserves can be the difference between healthy profits and corporate expansion, or razor-thin margins and contraction.

Why IT stability matters so much

For most small and medium-sized businesses — which are the majority of our clients and partners — labor is their respective business’s largest largest cost center. Most 21st century businesses are service-oriented in some (or most) ways, so it tracks logically that labor costs would be the lion’s share of corporate expenses.

When labor is your largest cost center, it also means it’s most likely your largest earner as well. As such, the margins for your business are directly related to how much more your employees earn vs. how much you’re expending in labor and operating costs. The more productive your employees are, the better your margins become. The greater their scale and reach, the larger your profits become. Consequently, this is a good case for investing in your employees, but one of the best ways to do that is to provide them with a harmonious and intuitive IT environment that’s above all stable and reliable.

What that looks like in practice

For most companies — especially if you’re not a large-cap enterprise — your IT management will be (or ought to be) outsourced. It’s too expensive and takes such a niche expertise to do it all correctly that partnering with an experienced and professional vendor just makes too much sense. But how does a great partner actually ensure IT stability?

For Leverage, we provide you with a dedicated compliance officer who visits your operation — in person — every month to deliver, monitor and maintain the predictability and stability you demand and deserve. The compliance officer works through an exhaustive compliance checklist we’ve honed and perfected through years of applications and hundreds of client engagements. Our expert then presents weighted areas of risk that pinpoint disruption potential before it happens, as well as the relative prioritization that ought to be associated with each area for improvement (essentially, we identify the largest disruption threats first so you’re spending time and capital fixing the most pressing problems soonest).

We’ve developed our compliance protocols over years of client engagements and tested our those protocols thoroughly: We have data-backed results proving that high compliance scores from us correspond to higher predictability and reliability for you.

All that taken together means we deliver the IT stability that unleashes productivity and drives real, bottom-line impact. We can grow your margins on both ends — decreasing labor costs associated with down-time, as well as increasing your reach and productivity with the tools and systems we can help you implement.

Give Leverage a call today, and let us show you how we’ve changed the managed IT relationship for our clients’ benefits, and what we could do for you.