Phishing attacks are more cunning than ever — what to watch out for

phishing

Despite the massive coverage of phishing attacks in the business press, industry press and more general press, it’s still one of the most prevalent ways hackers steal passwords. While consumers and employees alike are getting somewhat better at identifying phishing attempts, so too are hackers getting more advanced in constructing elaborate phishing schemes. The hardest place to identify phishing emails? … Read More

How to move your business from ‘respond’ to ‘recover’ post-Covid

Recover

Are we starting month 7 or month 70 post-pandemic outbreak? It feels like it was only yesterday and a lifetime ago that WFH became the new normal. And while there are a litany of problems facing us as individuals and as society, business problems are also core to the recovery. Without an economic recovery, there is no actual recovery. As … Read More

Should your company increase its marketing budget amid COVID-19?

marketing budget

The business landscape is challenging, to say the least. For some sectors, dire is the more apt descriptor. But regardless of sector, businesses the nation over are hurting. When consumer confidence and spending decline, so too do sales and profitability for all but the most insulated sectors. When hard times befall American businesses, belt tightening becomes the name of the … Read More

Is the future of work WFH?

wfh

Work from home (WFH) has been a desirable perk offered by certain white-collar companies for years. Employees have pined for an increase in flexibility to their working situation for even longer, and WFH is the perfect embodiment of that. But for too long, WFH policies were relatively scant across corporate America. Managers didn’t trust workers not to faff around and … Read More

Has CoVid proven asynchronous video messaging is enterprise ready?

asynchronous video messaging

CoVid-19 has upended, well, pretty much everything. There’s a decade’s worth of reading on all the ways it has impacted our lives, both large and small; there will be more to come. That said, not everything it has revealed or impacted is necessarily bad — those favoring flexible working arrangements now have ample evidence it really can be done at … Read More

CoVid-19 phishing scams are on the rise — what to know

phishing

No event in living memory (unless you’re 106 years old) has impacted daily life across the globe as completely and deleteriously as CoVid-19. The coronavirus and its disease have upended every facet of daily life for basically everyone in this country. Every child is home schooled now; every office is at home unless you’re an essential worker (our thoughts, thanks … Read More

Coronavirus stress tests businesses’ digital infrastructures in real time

Coronavirus

First and foremost, we want to extend our sincerest well wishes to the countries, states and cities battling the ravages of the Coronavirus pandemic. The health and safety of our fellow humans is the most important thing right now — so heed the advice/directives from CDC and WHO, let’s start keeping some social distance, and for god’s sake, wash your … Read More

How OpenDXL Ontology could change your technology stack

OpenDXL Ontology

One of the most common subjects on this blog is cybersecurity. It’s by no means all we do as a managed IT provider; but, when your #1 goal is uninterrupted uptime for your clients, security breaches rank pretty high on the list of things we have to watch out for. It’s also the space within our industry that sees the … Read More

SIM swapping: what you need to know about this growing threat

SIM swapping

If you’re like most Americans, you probably don’t really interact with SIM cards all that much any more. Unless you’re traveling abroad and need to swap a SIM card out to connect to that foreign network, you might not even know where the SIM card is on your iPhone or Android device. But, that simple, tiny piece of plastic could … Read More

Microsoft makes big changes in 2020 — what you need to know

Microsoft

If there’s three things we can count on in life, it’s death, taxes and software updates. Microsoft began 2020 with two such updates, killing off Windows 7 (more or less) while significantly upgrading its web browser ‘Edge.’ We’ll walk you through what both of these mean to you going forward. Windows 7 reaches its end of life Windows 7 was … Read More