As the CEO of Leverage, the premier Managed Service Provider (MSP) in DFW, I’ve always been committed to the proactive adoption and adaptation of new technologies that drive our clients’ success. Today, I’d like to share some insights about one of the most influential trends shaping the modern business landscape: remote work, and the crucial role MSPs like ours play in supporting it.

The new working normal

COVID-19 sparked a dramatic shift in the way we work, bringing about what some refer to as a ‘Remote Work Revolution’. A once-novel concept, remote work has quickly become a mainstay for businesses around the globe. This trend has necessitated a swift and innovative response from IT services, with managed remote work solutions becoming increasingly crucial.

Now, I’m not weighing in on whether or not fully-remote, hybrid, or fully in-office is right for your company — only you and your employees can make those decisions for your individual firm. That being said, though, there’s no question work doesn’t look like it did 5 years ago. Even if you’re primarily in-office, there are still significant numbers of vendors, partners, etc. who are working remotely, if only in a limited or hybrid capacity.

Regardless of where you fall on that “Return to Office” spectrum, though, managed service providers can dramatically improve the speed, reliability and security of remote work arrangements for your company.

So why are managed remote work solutions important? Firstly, they enable secure and efficient teleworking experiences. Businesses of all sizes face the challenge of maintaining cybersecurity, productivity, and business continuity as their employees operate from various locations, often on personal networks and devices. Managed remote work solutions mitigate these risks and streamline operations through comprehensive, remote-friendly IT support.

Moreover, these solutions empower businesses to attract top talent irrespective of geography. Even if you do prefer an in-person workforce, there’s no doubt that you can attract more varied, higher quality staffers if you’re open to candidates from more geographies. Remote work can foster a healthier work-life balance, and can certainly reduce overhead costs. When executed effectively, remote work can unlock real benefits for companies and employees alike.

How Leverage helps companies manage remote workers and their tech

Firstly, we’ve heavily invested in advanced tools and technologies that allow for seamless remote work experiences. These include robust Virtual Private Network (VPN) solutions, secure cloud storage and collaboration tools, and remote desktop services, among others. We understand that every business has unique needs, so we tailor these technologies to create a bespoke solution that aligns with your business objectives and remote work demands.

Secondly, we’re passionate about cybersecurity. We leverage the latest security software and protocols, ensuring that your business data remains secure, even when accessed from remote locations. We continuously monitor and manage your systems, identifying and addressing vulnerabilities before they become threats.

Thirdly, our team is committed to providing responsive support to your remote workforce. We understand that a prompt and effective response to IT issues is crucial in a remote environment where direct, in-person assistance isn’t always feasible. We’ve always employed a remote helpdesk capability, but we beefed it up to ensure your teams remain productive and unhindered by technical issues.

Lastly, we believe that education is a powerful defense against cyber threats. That’s why we provide ongoing training to your employees, equipping them with the knowledge and best practices to work safely and effectively from any location.

In essence, managed remote work solutions are about more than just technology; they’re about enabling businesses to thrive in a new era of work. As we look to the future, Leverage remains committed to harnessing the power of technology to drive your remote work success, offering you an IT partnership that evolves in sync with the dynamic digital landscape.

So, whether you’re a seasoned remote work business or just starting on your telecommuting journey, we’re here to help you navigate the intricacies of the remote work infrastructure. Together, we can turn this global trend into a powerful business strategy.