“Yes, and…” — Changing IT from Support to Strategy

support to strategy

One of the best things an IT leader can give in a meeting is a “yes, and…” “Yes, and…” means not only are you hearing what leadership is saying — you’re a step ahead. You don’t just understand what they’re asking, but you already know how to do it… and what you need to get it done. But even more … Read More

IT Reporting: Moving Beyond Metrics

IT Reporting

Quantifiable data is a lovely thing. There’s something so brain-pleasing about sortable, crunchy numbers you can toss into a pivot table and pop out into a chart or graph to show just how successful your company is. I mean, who doesn’t love a good dashboard?! But it can be too easy to lose sight of what real innovation and success … Read More